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	<title>Department of Internet Services</title>
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	<link>http://isd.arch-no.org</link>
	<description>Archdiocese of New Orleans</description>
	<pubDate>Wed, 05 Nov 2008 20:47:33 +0000</pubDate>
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			<item>
		<title>GoToAssisst</title>
		<link>http://isd.arch-no.org/2008/01/16/gotoassisst/</link>
		<comments>http://isd.arch-no.org/2008/01/16/gotoassisst/#comments</comments>
		<pubDate>Wed, 16 Jan 2008 14:47:03 +0000</pubDate>
		<dc:creator>rcochran</dc:creator>
		
		<category><![CDATA[Help]]></category>

		<category><![CDATA[ISD]]></category>

		<guid isPermaLink="false">http://isd.arch-no.org/2008/01/16/gotoassisst/</guid>
		<description><![CDATA[GoToAssist is a program used by Internet Services, gives us the ability to see the customers desktop. This enables us to see first hand the issues that our users are experiencing.
Get live support &#124; Bomgar
]]></description>
		<wfw:commentRss>http://isd.arch-no.org/2008/01/16/gotoassisst/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Network Outage 1/9/08</title>
		<link>http://isd.arch-no.org/2008/01/10/network-outage-1908/</link>
		<comments>http://isd.arch-no.org/2008/01/10/network-outage-1908/#comments</comments>
		<pubDate>Thu, 10 Jan 2008 13:51:11 +0000</pubDate>
		<dc:creator>djohn</dc:creator>
		
		<category><![CDATA[ISD]]></category>

		<category><![CDATA[Network]]></category>

		<guid isPermaLink="false">http://isd.arch-no.org/2008/01/10/network-outage-1908/</guid>
		<description><![CDATA[Good afternoon,
Today around 12PM we started experiencing power outages at the Datacenter. The power troubles caused all primary services to go down. We were able to get the power and services back on line at ~2:00PM.
We will be doing some maintenance this Saturday (1/12/08) from 6AM till 10AM to clean up the temporary bypass and [...]]]></description>
		<wfw:commentRss>http://isd.arch-no.org/2008/01/10/network-outage-1908/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Advertising Spyware: DSSAGENT.ext (Brodcast) by Broderbund</title>
		<link>http://isd.arch-no.org/2005/01/06/advertising_spyware/</link>
		<comments>http://isd.arch-no.org/2005/01/06/advertising_spyware/#comments</comments>
		<pubDate>Thu, 06 Jan 2005 19:04:45 +0000</pubDate>
		<dc:creator>pkocke</dc:creator>
		
		<category><![CDATA[Nuisance PC's]]></category>

		<guid isPermaLink="false">http://isd.arch-no.org/?p=3</guid>
		<description><![CDATA[History &#124; Issue          &#124; Software Titles &#124; Solution          &#124; Links
History
Broderbund/The Learning Company/Mattel Interactive/Riverdeep developed the DSSAGENT to provide users of their software with advertisements and notices of product updates (at least that is what they said). The [...]]]></description>
		<wfw:commentRss>http://isd.arch-no.org/2005/01/06/advertising_spyware/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Internet Monitoring and Content Filtering</title>
		<link>http://isd.arch-no.org/2005/01/05/monitor_filtering/</link>
		<comments>http://isd.arch-no.org/2005/01/05/monitor_filtering/#comments</comments>
		<pubDate>Wed, 05 Jan 2005 19:10:30 +0000</pubDate>
		<dc:creator>pkocke</dc:creator>
		
		<category><![CDATA[Policies]]></category>

		<guid isPermaLink="false">http://isd.arch-no.org/?p=4</guid>
		<description><![CDATA[Content filtering and internet monitoring are two of the vital services            provided to the Archdiocese by the Internet Services Group.
In order to protect the interests of the Archdiocese of New Orleans            and all [...]]]></description>
		<wfw:commentRss>http://isd.arch-no.org/2005/01/05/monitor_filtering/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Purchasing Software&#8230;What You Need to Know</title>
		<link>http://isd.arch-no.org/2004/07/24/purchasing-softwarewhat-you-need-to-know/</link>
		<comments>http://isd.arch-no.org/2004/07/24/purchasing-softwarewhat-you-need-to-know/#comments</comments>
		<pubDate>Sat, 24 Jul 2004 18:02:47 +0000</pubDate>
		<dc:creator>pkocke</dc:creator>
		
		<category><![CDATA[Help]]></category>

		<guid isPermaLink="false">http://isd.arch-no.org/2004/07/24/purchasing-softwarewhat-you-need-to-know/</guid>
		<description><![CDATA[Before            purchasing software there are a couple of simple things that you need            to check to be sure that your computer can accommodate the new software.
One of the first things to check is [...]]]></description>
		<wfw:commentRss>http://isd.arch-no.org/2004/07/24/purchasing-softwarewhat-you-need-to-know/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Website Policy</title>
		<link>http://isd.arch-no.org/2004/07/24/website-policy/</link>
		<comments>http://isd.arch-no.org/2004/07/24/website-policy/#comments</comments>
		<pubDate>Sat, 24 Jul 2004 18:02:10 +0000</pubDate>
		<dc:creator>pkocke</dc:creator>
		
		<category><![CDATA[Policies]]></category>

		<guid isPermaLink="false">http://isd.arch-no.org/2004/07/24/website-policy/</guid>
		<description><![CDATA[Archdiocesan parishes, offices            and schools are increasingly creating web pages to foster and publicize            their ministries.  This technology may be of assistance and several          [...]]]></description>
		<wfw:commentRss>http://isd.arch-no.org/2004/07/24/website-policy/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Archdiocesan Internet Usage Policy</title>
		<link>http://isd.arch-no.org/2004/07/24/archdiocesan-internet-usage-policy/</link>
		<comments>http://isd.arch-no.org/2004/07/24/archdiocesan-internet-usage-policy/#comments</comments>
		<pubDate>Sat, 24 Jul 2004 18:01:20 +0000</pubDate>
		<dc:creator>pkocke</dc:creator>
		
		<category><![CDATA[Policies]]></category>

		<guid isPermaLink="false">http://isd.arch-no.org/2004/07/24/archdiocesan-internet-usage-policy/</guid>
		<description><![CDATA[As a part of their mission, archdiocesan offices, agencies, parishes            and schools acquire, develop, and maintain computers, computer systems,            voice mail systems and networks. These information resources are intended     [...]]]></description>
		<wfw:commentRss>http://isd.arch-no.org/2004/07/24/archdiocesan-internet-usage-policy/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Help Desks</title>
		<link>http://isd.arch-no.org/2004/07/24/help-desks/</link>
		<comments>http://isd.arch-no.org/2004/07/24/help-desks/#comments</comments>
		<pubDate>Sat, 24 Jul 2004 17:59:59 +0000</pubDate>
		<dc:creator>pkocke</dc:creator>
		
		<category><![CDATA[Help]]></category>

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		<description><![CDATA[DIOCESE OF BATON ROUGE
HELP DESK
If you are experiencing problems connecting to the Internet or email, please contact Joseph Ingraham at 225 242-0240.
DIOCESE OF HOUMA-THIBODAUX
HELP DESK
If you are experiencing problems connecting to the Internet or email, please contact Cheryl Levron at 985 850-3121 or Holly Becnel at 985 850-3123.
ARCHDIOCESE OF NEW ORLEANS
HELP DESK
If you are experiencing [...]]]></description>
		<wfw:commentRss>http://isd.arch-no.org/2004/07/24/help-desks/feed/</wfw:commentRss>
		</item>
		<item>
		<title>E-rate Update</title>
		<link>http://isd.arch-no.org/2004/07/24/e-rate-update/</link>
		<comments>http://isd.arch-no.org/2004/07/24/e-rate-update/#comments</comments>
		<pubDate>Sat, 24 Jul 2004 17:55:36 +0000</pubDate>
		<dc:creator>pkocke</dc:creator>
		
		<category><![CDATA[E-Rate]]></category>

		<guid isPermaLink="false">http://isd.arch-no.org/2004/07/24/e-rate-update/</guid>
		<description><![CDATA[Server Specs.    &#124;    Switch &#38; Content Specs.
The Schools and Libraries has approved the Archdiocese of New            Orleans for funding for Year 6 for Basic Telephone Costs. They denied           [...]]]></description>
		<wfw:commentRss>http://isd.arch-no.org/2004/07/24/e-rate-update/feed/</wfw:commentRss>
		</item>
		<item>
		<title>DNS Records - Domain Name Registration</title>
		<link>http://isd.arch-no.org/2004/07/24/dns-records-domain-name-registration/</link>
		<comments>http://isd.arch-no.org/2004/07/24/dns-records-domain-name-registration/#comments</comments>
		<pubDate>Sat, 24 Jul 2004 17:53:54 +0000</pubDate>
		<dc:creator>djohn</dc:creator>
		
		<category><![CDATA[Help]]></category>

		<guid isPermaLink="false">http://isd.arch-no.org/2004/07/24/dns-records-domain-name-registration/</guid>
		<description><![CDATA[Computers communicate on the Internet through Internet            Protocol or IP. Every Device on the internet has an IP address. They            are 4 sets of numbers separated by a &#8216;.&#8217; And look like this [...]]]></description>
		<wfw:commentRss>http://isd.arch-no.org/2004/07/24/dns-records-domain-name-registration/feed/</wfw:commentRss>
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